Help center

Shopping List Adder Support

Get help with installation, retailer list actions, license activation, purchase restoration, trials, and refunds.

Contact support

Email support@phantomrestock.com. Include the extension version, retailer, action you attempted, and the exact error message shown.

Never send card numbers, retailer passwords, cookies, access tokens, or screenshots containing private account information.

Restore a purchase

Open the extension side panel, paste the license code created during Stripe Checkout into the License code field, and select Restore Purchase. Use the original code associated with the completed purchase.

Retailer login troubleshooting

Open the supported retailer website and sign in normally.
Keep the signed-in retailer tab open and launch the Shopping List Adder side panel.
Select the correct retailer and shopping list, then retry the requested action.
For Costco, use Refresh Login if the extension reports an expired or missing login state.
If a retailer changes its website or list workflow, contact support with the visible error text.

High-demand releases

Prepare known item numbers and quantities before a release opens, then use the retailer's normal saved-list and cart flow. Saving an item does not reserve inventory, bypass a waiting room, or guarantee availability or checkout.

Payments and refunds